New Generations Ministry, through NewGen Community, operates the website newgeneration.online (the "Website," "Services," "we," "our," or "us"). At NewGeneration ("we," or "us"), we value the privacy of individuals who use our websites and related services (collectively, our "Services", “Sites”). This Privacy Notice explains how we collect, use, and share the personal information of users of our Services ("users," "you," or "your"). 

New Generation Church is a nonprofit organization recognized as tax-exempt under Section 501(c)(3) of the Internal Revenue Code and organized in California. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Website, make a donation, submit a form, subscribe to updates, or interact with our programs.

By using our Website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Website. Please be advised that the practices described in this Privacy Policy apply only to information gathered through the Sites. This Privacy Policy does not necessarily reflect our practices with respect to information gathered through other off-line means.

BY VISITING THE SITES, YOU ARE ACCEPTING, WITHOUT MODIFICATION, THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO ANY PORTION OF THIS PRIVACY POLICY, THEN EXIT THE SITES IMMEDIATELY AND DO NOT RETURN. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD, OR DELETE THE TERMS OF OUR PRIVACY POLICY FROM TIME TO TIME WITHOUT FURTHER NOTICE. YOUR CONTINUED USE OF THE SITES FOLLOWING THE POSTING OF CHANGES TO THIS PRIVACY POLICY MEAN YOU AGREE TO THE NEW TERMS. If we make material changes to this Privacy Policy, we will post the changes to this Privacy Policy on this page and will indicate at the bottom of this page the date these terms were last revised. If we intend to apply the modifications or amendments to this Privacy Policy retroactively, we will provide you with notice of the modifications or amendments.

We collect information in the following ways:

• Donation information, such as name, email address, billing/contact information, donation amount, donation frequency, and transaction details. Payment card or bank information is processed by third-party payment providers and is not stored by us in full on our Website servers.
• Join Us form information, such as name, email address, phone number, program interest, preferred language, volunteer or participation interests, and any message you choose to submit.
• Newsletter sign-up information, such as name and email address.
• Communications you send to us, including messages, questions, prayer requests, service inquiries, or event-related information.

For in-person or off-line, including children's programs, we may collect information directly from adults, parents, or legal guardians for registration, participation, safety, communication, emergency contact, media consent, or program administration purposes.

When you visit the Website, we may automatically collect limited technical and usage information, such as IP address, browser type, device type, operating system, pages viewed, referring pages, approximate location derived from IP address, date/time of visit, and interactions with Website content.

We may capture or use photos, videos, or other media from community events, worship gatherings, children's events, and outreach activities to reflect the life and mission of our community. Identifiable images of children are used only with parent or legal guardian consent or as otherwise permitted by applicable law. Parents or guardians may request review or removal of an image featuring their child by contacting us.

We use information for nonprofit, ministry, administrative, communication, safety, and legal purposes, including to:

• Process donations, issue receipts, maintain donation records, and support donor communications.
• Respond to Join Us form submissions, inquiries, and requests for information.
• Send newsletters, program updates, event announcements, and community communications when you subscribe or otherwise consent.
• Coordinate programs, services, events, volunteer opportunities, outreach efforts, and church-sponsored activities.
• Support safety, security, fraud prevention, and Website integrity.
• Improve our Website, content, outreach effectiveness, and user experience.
• Comply with legal, tax, accounting, reporting, recordkeeping, or regulatory obligations.

We do not sell or rent personal information.

Donations made through the Website may be processed by third-party payment processors or fundraising platforms. These providers process payment information according to their own privacy and security practices. We encourage you to review their privacy policies before completing a donation.

We may retain donation records, donor contact information, transaction confirmations, and related communications for tax, accounting, donor stewardship, legal compliance, and internal record keeping purposes.

If you subscribe to our newsletter or updates, we may use your name and email address to send community updates, event invitations, ministry news, donation opportunities, and program-related information.

You may unsubscribe from marketing or newsletter emails at any time by using the unsubscribe link in the email or contacting us. We may still send non-marketing communications when necessary, such as donation receipts, transactional notices, or responses to your direct requests.

Our Website may use cookies, pixels, tags, analytics tools, embedded content, and similar technologies to operate the Website, remember preferences, measure Website traffic, understand how visitors interact with pages, protect against misuse, improve content, and support communications or outreach.

Common categories of cookies and tracking technologies may include:

• Essential cookies - necessary for Website operation, security, form functionality, donation flows, and basic performance.
• Analytics cookies - help us understand Website usage, page views, visitor interactions, traffic sources, and content performance.
• Functional cookies - remember preferences or improve usability.
• Marketing or outreach technologies - may help us measure the effectiveness of campaigns, emails, social media links, or donation-related communications.

You can usually control cookies through your browser settings. Blocking cookies may affect some Website features, including forms, donations, embedded content, or newsletter sign-up functionality.

Some browsers offer "Do Not Track" signals. Because there is no uniform industry standard for responding to these signals, our Website may not respond to them in a specific way.

Our Website is intended for a general audience and is not designed to collect personal information directly from children under the age of 13.

Children under 13 should not submit personal information through Website features such as Donation forms, Join Us forms, newsletter sign-ups, contact forms, or similar online features.

NewGen Community does provide children's programs and activities, including NewGen Kids Community and children's events. Any personal information related to a child's participation is collected from a parent or legal guardian, or with appropriate parental or guardian consent, and is used only for purposes such as participation, safety, communication, emergency contact, media consent, and program coordination.

We do not knowingly collect personal information online from children under 13 without verifiable parental consent when such consent is required by the Children's Online Privacy Protection Act (COPPA) and its implementing regulations.

If we learn that we have collected personal information from a child under 13 through the Website without appropriate parental consent, we will take reasonable steps to delete that information promptly. If you are a parent or legal guardian and believe that your child has provided personal information through the Website without your consent, please contact us using the information below.

We seek parent or legal guardian consent before using identifiable photos or videos of children on the Website, social media, printed materials, newsletters, or other public communications. We present children respectfully and avoid using media in a way that is misleading, harmful, or inconsistent with our mission. Parents or legal guardians may contact us to request review or removal of an image featuring their child.

We may share information only as reasonably necessary for nonprofit operations, Website functionality, communications, donation processing, legal compliance, and program administration. This may include sharing with:

• Service providers, such as payment processors, email platforms, website hosting providers, analytics providers, security tools, form management systems, and administrative software providers.
• Authorized staff, volunteers, ministry leaders, or program coordinators who need the information to support programs, events, outreach, safety, or communications.
• Legal, tax, accounting, or compliance advisors, when needed for governance, recordkeeping, reporting, or legal obligations.
• Government, regulatory, law enforcement, or other parties when required by law, legal process, safety concerns, or protection of rights.

We do not share personal information for third parties to independently market their products or services to you.

The Website may link to or embed content from third-party websites, platforms, social media services, maps, videos, donation processors, or event tools. These third parties may collect information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites or platforms.

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including nonprofit operations, donations, communications, program administration, legal compliance, accounting, tax reporting, dispute resolution, safety, and recordkeeping.

Retention periods may vary depending on the type of information, legal obligations, donor record requirements, program needs, and whether you ask us to delete or update your information.

You may contact us to request access to, correction of, deletion of, or updates to personal information you have provided to us. You may also ask to unsubscribe from newsletters or update your communication preferences.

We will respond to requests as required by applicable law and as reasonably possible for a nonprofit organization. We may need to verify your identity before fulfilling certain requests.

Because NewGen Community supports international outreach and may communicate with ministry partners or communities outside the United States, information you voluntarily provide may be used to coordinate communications or support related to international ministry activities. We use reasonable care when sharing information and limit sharing to what is necessary for the relevant purpose.

We may update this Privacy Policy from time to time. When we make changes, we will update the Effective Date above. Your continued use of the Website after changes are posted means you acknowledge the updated Privacy Policy.

If you have questions about this Privacy Policy, your information, children's privacy, photo/media removal, or your communication preferences, please contact us:

New Generation Church
Website: https://newgeneration.online
Email: privacy@newgeneration.online

Effective Date: 01/01/2026